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Wheelchair
Thoughtful transportation for passengers travelling in their wheelchair, with trip details coordinated in advance.
Coordinated around your trip
Non-emergency patient transportation
Comfort and care,every mile.
Thoughtfully coordinated transportation for wheelchair, stretcher and ambulatory passengers throughout London and surrounding communities.
Personalized trip coordination for every passenger
London, OntarioNon-emergency
Service areaLondon & surrounding areas
3Transport modesThree transport options
Serving LondonServing the city and surrounding areas
Three travel optionsWheelchair, stretcher and ambulatory
Person-centredEach trip is coordinated around the passenger
Services
The right support for your journey.
Every trip starts with understanding what the passenger needs. Choose the transport mode that best fits the journey and share the details with our team.
02
Stretcher
Non-emergency stretcher transportation arranged around the passenger’s mobility and destination needs.
Comfort-focused planning
03
Ambulatory
A comfortable option for passengers who can walk independently or with the support of a mobility aid.
A calm, comfortable ride
Our promise
“Caring Rides,
Healing Journeys.”
Why HealRide
Care that begins before the ride.
Transportation is more than getting from one address to another. It is clear communication, thoughtful preparation and a calmer experience for passengers and the people supporting them.
01
Coordinated around you
We review the trip details so the selected transport mode and timing reflect the passenger’s needs.
02
Clear, human communication
Questions are welcome. Reach our team by phone or email when you need help planning a ride.
03
Focused on comfort
Every part of the journey is approached with patience, respect and attention to the passenger.
Reviews
Care people remember.
A thoughtful ride can make a demanding day feel easier for patients, families and caregivers.
“Booking my mother’s wheelchair ride was straightforward. The communication was clear, and having the details confirmed before her appointment took a lot of stress off our family.”
“We needed a stretcher transfer for a follow-up appointment. The team took time to understand the timing and access at both locations, which made the day feel much more manageable.”
“My father uses a cane and was nervous about the trip. The calm, respectful approach helped him feel comfortable from pickup through arrival.”
How it works
A simple path to a better ride.
Share the essentials and we will help coordinate the rest.
01
Tell us about the trip
Share the date, locations, transport mode and any details that will help us understand the passenger’s needs.
02
We confirm the details
Our team reviews your request and connects with you to coordinate availability and trip details.
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Travel with confidence
With the arrangements confirmed, the passenger can look forward to a calm, thoughtfully coordinated journey.
Our service area
Serving London and the communities around it.
Planning transportation in or around London, Ontario? Tell us where the journey begins and ends, and our team will review your request.
Good to know
Common questions, clear answers.
Still unsure about your trip? Call us and we will be happy to talk through the details.
Speak with our teamWho can request a ride?
Patients, family members, caregivers and care organizations can contact HealRide to request a quote.
How far in advance should I request transportation?
Requesting early gives us more time to review the trip. Availability is confirmed after we receive and discuss your details.
What information should I have ready?
Please have the patient’s contact details, transport mode, date and time, pickup and drop-off locations, and trip type ready.
Does HealRide provide emergency transportation?
No. HealRide is for non-emergency patient transportation. If someone is experiencing a medical emergency, call 911.
Let’s plan the journey